PRIVACY

Effective Date: September 2025

YSM VA Services (“I”, “me”, “mine,” “my”) respects your privacy and is committed to protecting the personal information you share with me. This Privacy Policy explains how I collect, use, and safeguard your information when you interact with my business, website, and services.

1. INFORMATION I COLLECT

I may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and any other information you provide when you contact me, request a quote, or sign up for my services.

• Business Information: Documents, files, and data you share with me while we perform my virtual assistant services.

• Technical Information: Basic details collected through my website (such as your IP address, browser type, and usage data) to improve website functionality.

2. HOW I  USE YOUR INFORMATION

I use your information to:

• Provide and manage my services.

• Communicate with you regarding projects, enquiries, and support.

• Send invoices, proposals, or other necessary business documentation.

• Improve my website, services, and customer experience.

• Comply with legal obligations.

3. INFORMATION SHARING

I do not sell, rent, or trade your personal information.
I may share information only when:

• It is necessary to perform my services (e.g., with third-party tools or software you approve).

• Required by law, regulation, or legal process.

4. DATA SECURITY

I take reasonable technical and organisational measures to protect your personal and business data against unauthorised access, loss, or misuse. While no method of online transmission is 100% secure, I work to safeguard your information to the best of my ability.

5. YOUR RIGHTS

You have the right to:

• Request access to the information I hold about you.

• Ask for corrections or updates to your personal details.

• Request deletion of your personal information, subject to legal or contractual obligations.

6. DATA RETENTION

I will retain your personal and business information only for as long as necessary to provide my services and comply with legal obligations.

7. THIRD-PARTY LINKS

My website may contain links to third-party websites. I am not responsible for the privacy practices or content of those websites.

8. CHANGES TO THIS POLICY

I may update this Privacy Policy from time to time. Changes will be posted on my website with a revised “Effective Date.”

9. CONTACT ME

If you have any questions about this Privacy Policy or how I handle your data, please contact me:

Email: yolande@ysmvaservices.com .